Brand Information

Our Story

We believe there’s a better, smarter way to find lost things, one that takes all of us working together. Our mission is to make that happen and give every item the power to be found. 

Who We Are

"In our core, we're simply family and friends. We're passionate and ambitious about what we do, and we count on each other to keep our products simple, smart and most of all, reliable."  

Primož Zelenšek, CEO

How It All Started

It all began with 7 friends facing an everyday problem…finding lost keys. We Kickstarted Chipolo in 2013 and from there grew into an international company present in over 200 countries worldwide. 

Chip + Colour = Chipolo

Our name is everything that matters about Chipolo. Smart on the inside and colourful on the outside, it forms the perfect combination to help you find your lost things easily.

Warranty

CHIPOLO HARDWARE LIMITED WARRANTY

Chipolo warrants that your Chipolo hardware product (“the Product”) will be free from defects in materials and workmanship for a period of two (2) years from the date of delivery to the original retail purchaser (“the Warranty Period”). If a defect in the Product arises within the Warranty Period, Chipolo will, at its sole option and subject to applicable laws: (a) repair or replace it with a new or refurbished product or component; or (b) refund the original purchase price upon return of the defective Product. This Warranty does not apply where the instructions for use and activation of the Product are not complied with or where the Product is damaged as a result of abuse, accident, modification or other causes beyond our reasonable control.

ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO THE PRODUCTS ARE LIMITED TO THE DURATION OF THE APPLICABLE EXPRESS WARRANTY. ALL OTHER EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF NON-INFRINGEMENT, ARE DISCLAIMED. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary by jurisdiction.

DISCLAIMER OF WARRANTY FOR APP AND SERVICES

We will use reasonable efforts to correct any discovered defects in the App or Services. However, your access to and use of our App and Services is at your own risk. We are not responsible for the content provided by, or the conduct of, any user and you bear the entire risk of using the App and Services and any interactions with other users. Our App and Services are provided on an “AS IS” and “AS AVAILABLE” basis and we do not represent, warrant, or guarantee that the App and Services will be provided uninterrupted, error-free, virus-free, or that defects will be corrected. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES REGARDING THE APP AND SERVICES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING THE WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, OR NON-INFRINGEMENT. If applicable law requires any warranties with respect to our App or Services, all such warranties are limited in duration to thirty (30) days from the date of your first use or the minimum duration allowed by law.

WARRANTY EXCLUSIONS

Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the above exclusions or limitations may not apply to you.

If you have any questions about these Terms, please contact us at [email protected].

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